Hard Duck will take back any products, no questions asked.
What our company is trying to do is to make our customers comfortable in tackling their dryer venting job, so we expect to get some returns because of over ordering. And because we're so sure of our products quality and performance, we will for any reason take back any items for full refund. Providing it's been thirty days or less , and the parts are not damaged. Please review our policy page to see how that works.